FAQ

Questions to ask and a list to help!

Let's get rolling through typical questions asked when first starting to work with Hillman Reid. Contact us if you have anything else to ask!

I want to create products with my own brand and have you ship individual orders when I receive them, can you do that for me?

Yes. We can integrate into Shopify with two apps. Once you receive orders we ship the products on your behalf.

Will my customers know that the products shipped from you?

No. We ship the products with only your information on them. 

Do my customers receive tracking information?

Yes. We update your store through the apps and input tracking numbers for you. Your store would then email the customer to provide tracking and close the order for you. All done!